Local growth. Transparent impact. Shared opportunities.

Partners & Community

At least 10% of every booking is intended to stay in the region and create lasting local impact. Through a transparent Regional Community Fund, Care Collective aims to strengthen local communities and help people access private medical care when they need it.

During the current build-up phase, 5 percentage points support Care Collective's platform and local network development, while 5 percentage points go to the Regional Community Fund. Once the paid Concierge Service launches, the full 10 percentage points go to the Fund. Partners and customers may voluntarily contribute more.

Tourism should strengthen the place that makes the journey possible

Care Collective connects travellers with regional hospitals, care professionals, transport providers, restaurants, wellness services, guides, accommodation partners and other local businesses — without charging partners a listing fee. During the current build-up phase, 5 percentage points of the mandatory 10% contribution on every booking support Care Collective's own platform and network build-up, and the remaining 5 percentage points go into a transparent regional Community Fund; once the paid Concierge Service formally launches, the full 10% goes to the Fund.

Partners and customers can choose to contribute more. This creates new work for local providers while keeping part of the tourism revenue in the region. The fund is intended to be developed together with representatives of the local community, local partners and suitable professionals. Care Collective provides the structure and transparency, but should not decide alone how the money is used.

Its first priority is better access to medical care. If a deposit is required after an accident or before necessary treatment, the fund should help overcome this first barrier in clearly defined cases. Further support can then be requested and reviewed through a transparent process.

Why this model can also be fairer for guests

Many booking platforms are funded through commission that providers often have to include in their prices. Care Collective charges no sales commission on top of a partner's price — there is no listing fee and no per-booking cut taken as profit. This means the overall price may remain lower, or at least more transparent, even with the community contribution.

During the current build-up phase, a small temporary share of each partner's mandatory 10% contribution (5 percentage points) supports the development and operation of the Care Collective platform itself, and is not platform profit held back from the region — the remaining 5 percentage points, and the full amount once the paid Concierge Service launches, remain traceable within the region. Its main purpose is to improve access to medical care. Alongside this, future projects are being developed with local partners, including an accessible TukTuk service and the Right Side Project with shared retail and working spaces.

The more guests and partners use the model, the stronger the regional network can become. Booking through Care Collective helps people find suitable services while supporting local care and development.

Why Care Collective was created

Care Collective grew out of experiences where access to treatment after an accident depended on being able to prove private insurance or make an immediate payment. In regions with many international visitors, local people can still face major barriers when they need medical treatment, transport or practical support.

This contradiction should not simply be accepted. Tourism creates considerable economic value. Hospitals, hotels, transport services, restaurants, care providers and local businesses all benefit from international demand. Care Collective aims to create a transparent bridge so that part of this growth also improves access and opportunities for people living locally.

From the beginning, one principle was clear: social impact should come before profit. That is why Care Collective is being converted from a sole proprietorship into a non-profit company, with any surplus to be reinvested fully in its purpose, and no partner listing fee.

A platform that works for both sides

Travellers need reliable information and coordinated support. Regional providers need visibility, fair access to international demand and a system that does not remove value from the region through traditional commission.

For travellers

Clearly presented local medical, care, mobility and everyday support services
More information about accessibility, languages and practical limitations
Less uncertainty when coordinating different providers
Transparent prices and realistic service information
Support through the website, the app and later the Concierge Service
Services that can be combined around individual needs instead of many separate searches and conversations — organised transparently through one central channel

For local partners and freelancers

Access to new international customer groups
More predictable demand through supported stays and longer visits
Visibility for smaller businesses and self-employed professionals
No listing fee charged by Care Collective
Opportunities to develop new accessible and support-focused services
A transparent way to contribute to the region’s social development

How the community impact model works

At least 10% of every booking is intended to stay in the region and create local impact.

Through the Regional Community Fund, we support local projects and help people in the community access private medical care when they need it. In this way, every booking helps ensure that travel creates real value not only for guests, but also for the people who live there.

* During the current build-up phase, 5 percentage points are used to build Care Collective and the local network, while 5 percentage points go to the Regional Community Fund. Once the paid Concierge phase begins, the full 10 percentage points will go to the Regional Community Fund. Any voluntary contribution above 10% will also go entirely to the Fund.

Travellers use local services

Guests book medical care, assistance, dining, transport, wellness, accommodation and local experiences directly with regional providers. This gives them better-matched options and clearer local information.

Regional providers receive genuine demand

Local businesses, organisations and self-employed people reach new customer groups and gain more predictable demand. They remain independent, keep direct contact with their customers and pay no listing fee to Care Collective.

Partners and customers contribute at least 10%

Every booking carries a mandatory 10% contribution. During the current build-up phase, 5 percentage points support Care Collective's own platform and network build-up and the remaining 5 percentage points go into the regional community fund; once the paid Concierge Service launches, the full 10% goes into the fund. Partners and customers may each choose to increase their contribution — every voluntary point above the mandatory 10% goes entirely to the fund. This also applies to app-only bookings without the Concierge Service.

The value improves access to medical care

Using clear criteria, the community fund should help make necessary treatment accessible when people cannot fully pay for it in advance. Additional regional projects are developed alongside this with partners, grants and crowdfunding.

No hidden sales commission

Care Collective charges no listing fee and takes no per-booking cut as hidden profit. During the current build-up phase, a small, clearly disclosed temporary share of the mandatory contribution (5 percentage points) covers the platform's own build-up and running costs — not extracted as undisclosed profit — while the rest, and the full amount once the paid Concierge Service launches, stays in the region.

Regional transparency

Once bookings start, clear records will show how much money enters the regional community fund, which amounts were paid out, when they were paid and what they were used for.

Local decision-making

Local people and suitable professionals should decide together how the money is used, following clear criteria. Care Collective provides the structure and transparency for this process.

Support the development of Care Collective through our GoFundMe campaign.

Example calculation

How quickly regional value can grow

Even a relatively small number of supported travellers can create meaningful value for the region.

Example: 200 guest stays per month

200 guest stays in one month
€100 average local spending per guest per day, excluding flights
an average stay of 15 days — equal to €1,500 in local spending per guest
€300,000 in regional revenue generated by these stays
a mandatory 10% total contribution , currently split 5% Care Collective build-up share + 5% regional community fund

During the current build-up phase, 5 percentage points of the mandatory 10% support Care Collective's own platform and network build-up, and 5 percentage points go into the regional community fund; once the paid Concierge Service launches, the full 10% goes into the fund. Partners and customers can voluntarily contribute more — every voluntary point above the mandatory 10% goes entirely to the fund — including for bookings made through the app without the Concierge Service.

Possible monthly regional community fund (build-up phase)€15,000Plus €15,000/month temporary Care Collective build-up share — equivalent to €180,000 each over twelve months
About this example

This calculator is not a guaranteed forecast. Flights are not included. It shows possible regional impact based on the selected values.

Adjust the scenario

Try different values and see how the number of guests, local spending, length of stay and community contribution change the regional impact.

200 guests
€100 / day
15 days
10%
Monthly total mandatory contribution at 10%€30,000

This monthly total includes all 200 selected guest stays with the chosen daily local spending, length of stay and total contribution.

Build-up phase split: €15,000 temporary Care Collective build-up share + €15,000 regional community fund.

Impact of one guest at 10%€150
Possible annual regional community fund (build-up phase) at 10%€180,000
Plus annual temporary Care Collective build-up share€180,000
Access to medical care

Support for necessary treatment when an immediate deposit or full advance payment is not possible.

Further medical support

After initial help, further support can be requested and reviewed transparently using clear criteria.

Regional future projects

Mobility, shared retail and working spaces, and other projects are developed alongside this with partners, grants and crowdfunding.

Local participation in decisions

Local people and suitable professionals should be involved transparently in decisions about how the money is used.

Live directory

Care Collective partners

A live look at the regional partners Care Collective has already reviewed and approved — updated automatically as new partners join.

Loading approved partners…

Regional directory

Explore partner categories

Open only the category you would like to view. Verified providers, freelancers and partner projects can later be added as consistent profile cards within the relevant category.

01Partner categoryMedical servicesHospitals, clinics, specialists, diagnostics, dialysis, pharmacies and rehabilitation.+
A person receiving dialysis treatment with medical monitoring

Medical services

This category is prepared for hospitals, clinics, specialists, diagnostic providers, dialysis services, pharmacies, rehabilitation providers and other medical partners relevant to supported stays.

Future profiles can show verified services, languages, accessibility, location, practical limitations, pricing structures and the available enquiry or coordination route.

Partners in this category

Verified medical partner profiles will appear here.

A provider will only be shown after the information, role and permission to publish have been confirmed.

Browse approved medical partners in the live directory →

02Partner categoryAdditional supportCare support, personal assistance, companionship and self-employed care professionals.+
A support situation involving care, personal assistance and companionship

Additional support

This category is prepared for care support, personal assistance, companionship services, short daily visits and self-employed care professionals who provide practical help during a stay.

Profiles can later show qualifications, languages, availability, areas of support, prices and the enquiry route through the website, Concierge Service or app.

Partners in this category

Verified care and assistance profiles will appear here.

Care Collective does not publish unverified qualifications, availability or service claims.

Browse approved care & assistance partners in the live directory →

03Partner categoryWellness & SpaMassage, spa, aromatherapy and restorative wellness services.+
A wellness massage as an example of spa and relaxation services

Wellness & Spa

This category is prepared for massage, spa, aromatherapy, physiotherapy-related wellness, restorative services and other regional providers supporting comfort and relaxation.

Profiles can later show types of treatment, location, accessibility, languages, prices, booking conditions and relevant health restrictions.

Partners in this category

Verified wellness and spa profiles will appear here.

Services are described transparently without presenting wellness treatments as a substitute for medical care.

Browse approved wellness & spa partners in the live directory →

04Partner categoryGuided excursionsLocal guides, accessible tours, and cultural and nature experiences.+
A guided excursion in Thailand

Guided excursions

This category is prepared for local guides, cultural experiences, nature activities and accessible excursions that can be better matched to individual pace, mobility and support needs.

Profiles can later show duration, route, accessibility, transport, language, physical requirements, prices and practical limitations.

Partners in this category

Verified excursion and guide profiles will appear here.

Accessibility information is only published after the route and practical conditions have been checked.

Browse approved excursion partners in the live directory →

05Partner categoryFood & diningRestaurants, delivery services, meal options, special dietary choices and local food experiences.+
Older travellers enjoying fresh food in a sea-view restaurant in Thailand

Food & dining

This category is prepared for restaurants, food delivery, meal services, local food experiences and providers able to accommodate practical dietary preferences or requirements.

Profiles can later show cuisine, dietary options, accessibility, opening hours, delivery areas, prices and the available booking route.

Partners in this category

Verified food and dining profiles will appear here.

Information about diets and allergies is presented as provider information, not as a medical guarantee.

Browse approved food & dining partners in the live directory →

06Partner categoryMobility & transportAirport transfers, accessible vehicles, private drivers, shuttles and mobility services.+
A driver assists a wheelchair user towards an accessible minivan with a ramp

Mobility & transport

This category is prepared for airport transfers, private drivers, accessible vehicles, local shuttles, mobility services and shared transport concepts.

Profiles can later show vehicle type, accessibility, service area, driver languages, prices, availability and booking conditions.

Partners in this category

Verified mobility profiles will appear here.

Vehicle accessibility and equipment are described individually and are not assumed from a general category.

Browse approved mobility & transport partners in the live directory →

07Partner categoryAccommodation & hospitalityHotels, guesthouses and other accessible places to stay.+
A Care Collective partner property representing accommodation and hospitality

Accommodation & hospitality

This category is prepared for hotels, guesthouses and other places to stay that can describe their accessibility, room types and practical conditions in detail.

Profiles can later show room types, accessibility, amenities, prices, seasonal rates and the available booking or enquiry route — the same detail an individual Offer already shows on its own page.

Partners in this category

Verified accommodation profiles will appear here.

A provider will only be shown after the information, role and permission to publish have been confirmed.

Browse approved accommodation & hospitality partners in the live directory →

08Partner categoryShops & retail servicesLocal shops, everyday retail and practical day-to-day services.+
A Care Collective partner location representing everyday shops and retail services

Shops & retail services

This category is prepared for local shops, convenience retail, practical everyday services and other regional providers supporting daily needs during a stay.

Profiles can later show opening hours, location, accessibility, languages, prices and the available enquiry route.

Partners in this category

Verified shops and retail profiles will appear here.

A provider will only be shown after the information, role and permission to publish have been confirmed.

Browse approved shops & retail partners in the live directory →

09Partner categoryEquipment & mobility aidsWheelchair and mobility-aid rental, equipment hire and accessibility equipment.+
An accessibility equipment overview representing mobility-aid support

Equipment & mobility aids

This category is prepared for mobility-aid rental, wheelchair hire, equipment loan services and other providers supplying practical accessibility equipment during a stay.

Profiles can later show equipment type, rental duration, delivery options, prices and the available enquiry route.

Partners in this category

Verified equipment and mobility-aid profiles will appear here.

A provider will only be shown after the information, role and permission to publish have been confirmed.

Browse approved equipment & mobility aid partners in the live directory →

10Partner categoryTherapy & rehabilitationPhysiotherapy, rehabilitation support and structured recovery-focused services.+
A calm therapeutic setting representing rehabilitation-focused care

Therapy & rehabilitation

This category is prepared for physiotherapy, rehabilitation providers, structured recovery support and other regional partners relevant to supported stays.

Profiles can later show treatment type, location, accessibility, languages, prices and the available enquiry or coordination route.

Partners in this category

Verified therapy and rehabilitation profiles will appear here.

A provider will only be shown after the information, role and permission to publish have been confirmed.

Browse approved therapy & rehabilitation partners in the live directory →

11Partner categoryFamily & childcareFamily-oriented support, childcare assistance and services for travelling with children.+
A family-oriented community setting representing childcare support

Family & childcare

This category is prepared for childcare assistance, family-oriented support and other regional providers relevant to travelling with children.

Profiles can later show qualifications, languages, availability, prices and the available enquiry route.

Partners in this category

Verified family and childcare profiles will appear here.

A provider will only be shown after the information, role and permission to publish have been confirmed.

Browse approved family & childcare partners in the live directory →

12Partner categoryEmergency & special servicesEmergency support, special assistance and services for urgent or non-standard situations.+
A Care Collective concierge support setting representing special assistance

Emergency & special services

This category is prepared for emergency support, special assistance providers and other regional partners relevant to urgent or non-standard situations during a stay.

Profiles can later show scope of support, availability, languages and the available enquiry route.

Partners in this category

Verified emergency and special-service profiles will appear here.

A provider will only be shown after the information, role and permission to publish have been confirmed.

Browse approved emergency & special-service partners in the live directory →

13Partner categoryOther partnersHotels, airlines, institutions, technology, education and assistance networks.+
Travellers by the sea in Krabi representing connected travel partnerships

Other partners

This category is prepared for hotels, airlines, institutional partners, education partners, assistance networks, technology providers and organisations supporting the wider Care Collective system.

Important booking distinction: Hotels, flights and complete travel components are not individual app add-ons. They are organised through a Care Collective journey, the Journey Designer or a concierge-supported enquiry. Flights may be removed from a planned journey, and Concierge support can also be selected without a flight. A complete Care Collective journey cannot currently be added at short notice after someone has already travelled to the region independently.

Partners in this category

Verified general and institutional partner profiles will appear here.

A listed partnership does not automatically mean that every service can be booked individually through the app.

Browse approved partners in the live directory →

Regional development

Community projects in development

Partner services create direct value. Community projects aim to turn part of this growth into infrastructure, jobs and long-term regional opportunities.

Planned

The Right Side Project is taking shape in Klong Muang as an accessible community hub combining hospitality, local work and shared infrastructure. At its heart are the Shared Shops: fully equipped workspaces, especially for physical therapy and wellness, alongside barbering, beauty, bakery and fitness.

Together with Care Collective, these services are planned to become bookable through the app for everyone – not only Concierge guests, from massages to haircuts. This creates new workspaces, local jobs, greater visibility and direct value for the community.

Planned

The TukTuk Network is designed to provide reliable local mobility with TukTuks and minibuses. A day pass of around €3–4 is planned for all-day use, while older local residents would travel free of charge.

Accessible TukTuks with wheelchair ramps and restraint systems are planned for the first guests. The model aims to create permanent jobs with above-average pay while exploring a community-focused, self-sustaining non-profit structure.

The Right Side Project in Klong Muang
Planned

The Right Side Project

The Right Side Project is being developed in Klong Muang as a locally connected hotel and community project. It combines a supportive, more accessible hotel environment with regional businesses and shared services.

Planned areas

  • Physiotherapy
  • Bakery
  • Hair salon
  • Beauty services
  • Wellness
  • Fitness

Purpose for the community

The project aims to create local work, strengthen local ownership, support regional infrastructure and connect tourism revenue with services that provide lasting value to the surrounding community.

Two-part visual concept for the shared TukTuk network
Planned

Shared TukTuk network

The shared TukTuk network is planned as a regional mobility concept connecting travellers, local residents, drivers and local destinations.

Planned approach

  • Clearer regional routes
  • More predictable local mobility
  • Additional opportunities for local drivers
  • Better access to services and community places

Purpose for the community

The project aims to make everyday destinations easier to reach while connecting guest mobility, residents’ needs and local transport options in a practical way.

Become a Care Collective partner

Become a Care Collective partner

Care Collective is building its first regional network in Krabi. Hospitals, care professionals, transport providers, restaurants, wellness businesses, guides, accommodation partners and other local organisations can introduce their services. Create your partner account and complete your organisation, locations, services, accessibility information and verification documents in the Care Collective Partner Portal. A profile is only published after the information and permission to publish have been confirmed.

Benefits for partners

  • Visibility among international travellers looking for reliable regional services.
  • Access to demand from app bookings, supported stays and Concierge enquiries.
  • No listing fee charged by Care Collective.
  • A consistent profile structure for services, languages, accessibility, prices and practical limitations.
  • A transparent way to take part in the regional community fund.

How to become a partner

  • Use the “Become a partner” button to create your free account in the Care Collective Partner Portal.
  • Complete your organisation profile, locations, services, accessibility information and upload your verification documents — in English or Thai.
  • Care Collective reviews the information and confirms the appropriate category and enquiry route.
  • A profile is only published after the information and permission to publish have been confirmed.

Would you like to introduce your service?

Create your free account in the Care Collective Partner Portal to submit your organisation, locations, services, accessibility information and verification documents — available in English and Thai. Prefer email? You can also reach us directly at info@carecollective.community.

Become a partner

Transparency & profile standards

How partner information is managed

This information explains the directory and is not a list of partner offers. Open the relevant section to see how profiles are structured, reviewed and later updated.

A consistent profile system

Partner profiles are currently created and reviewed manually. Every profile follows the same basic structure so the information remains comparable, accessible and easy to understand.

Later, the same fields can be connected to the Care Collective app and backend. Providers can submit or update information, but a review should still take place before publication.

Partner name
Category
Profile images
Location
Services
Languages
Accessibility
Practical limitations
Pricing structure
Availability
Enquiry route
Review status
Reviewed before publication

Care Collective does not want an uncontrolled directory where anyone can publish unverified claims about medical care, accessibility or services.

Manual review during the first phase

While the regional network is being built, profiles are added individually.

Structured submission through the app or portal later

Future submissions through the app or partner portal can use the same profile fields.

No automatic publication

Submitted information should only become public after review and confirmation.

Transparent corrections

Availability, prices and practical limitations must be updated when conditions change.

Built region by region

Krabi is the first region. Over time, a connected Care Collective network is intended to grow in further regions — each with its own verified partners, local services and a transparent community fund shaped within the region.